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	The selection process

Many would be wondering what and how the selection process happens in the BPO companies. This article would help you in understanding how it is done. In many BPO companies, candidates are selected not just with one entry test. A series of evaluation on different aspects is involved before they short list a candidate. For the back end processing jobs - non-voice projects-the different tests involved are

1. Typing test 2. English test 3. Group discussion 4. HR interview (one-to-one meeting)



In the typing test it is required to type 30 wpm with 98% of accuracy. The real fact is, it is not a mandatory that one should know the typing skills. I have seen people without typing knowledge doing exemplary performance when they are put live in the floor. So, if you have the ability to type fast, even without fingering knowledge, it is enough to get through this test, but always it is safe for you if you have learnt the typing skills and that would be an added advantage. There is a portal titled www.learn2type.comin which you can create a free account with user name and password. After logging into site hit the typing test tab on the top left. You can check your typing speed there. If it is not up to the mark please try and improve it, otherwise it may result in disqualification in the first round itself.



The English test would be of very fundamental in nature. Any person with minimum knowledge in English grammar can easily get through this test. We will soon try to place some sample test papers which are originally conducted in the BPO companies. Attending those test papers would help you to get an understanding of the nature of English test. So check out this page very often.The Group discussion is a very common feature in all the major BPO companies. You will be provided with a topic and you have to give your comments on that. Some times, each individual would be given one single topic to choose and you would be asked to speak for about 2 or 3 minutes. Many people will try to speak with lots of points and information but you have to keep in mind that this test is conducted to check your slang in English and also to find out any mistakes when you speak. It is not required that you have to speak for maximum number of minutes or with maximum points, they just consider whether you make your views in an understanding manner using simple language. The another type of GD session would be, one single topic would be given and all the contenders would require to speak on that topic. Here to some extent the points you deliver would be taken in to account and also includes above discussed concepts. Another important thing you have to note down is there is always a point for the person who initiates the discussion. So, once the topic is given, you be the first to start and you can always see the person who monitors the GD session noting down your name.



The final round would be the HR interview which mainly deals with your family, education, your aim in life, your interest, in short, all about your self. My kind advice is, make a rehearsal with your friends or any one, you like, before you go to the HR interview. A little practice would help you immensely in portraying yourself without much difficulty.The bpojobsonline team wishes you the very best in your job search.